Upper-Intermediate - Online Shopping (D0835)

A喂,我想问一下03472照相机是正品还是水货?
wéi, wǒ xiǎng wèn yīxià líng sān sì qī èr zhàoxiàngjī shì zhèngpǐn háishi shuǐhuò?
Hello. I want to ask about camera number 03472. Did this go through the proper channels, or is it black market?
B都有。你以前在我店里买过东西吗?
dōu yǒu. nǐ yǐqián zài wǒ diàn lǐ mǎi guo dōngxi ma?
We have both. Have you bought anything from our store before?
A我从来没在网上买过东西。老实说,有点儿担心。
wǒ cónglái méi zài wǎngshàng mǎi guo dōngxi. lǎoshi shuō, yǒudiǎnr dānxīn.
I have never bought anything online before. To tell the truth, I'm a bit worried.
B你放一百个心,我做了五千多笔生意,好评率几乎百分之百,没有投诉。
nǐ fàng yībǎi ge xīn, wǒ zuò le wǔ qiān duō bǐ shēngyi, hǎopíng lǜ jīhū bǎifēnzhībǎi, méiyǒu tóusù.
Don't worry at all. I have done over 5,000 transactions. My positive feedback is almost 100 percent, with no complaints.
A我看好多卖家是拍卖,为什么你是一口价?
wǒ kàn hǎo duō màijiā shì pāimài, wèishénme nǐ shì yīkǒujià?
I see that many sellers sell by auction. Why do you have a set price?
B拍卖的多数是个人卖家,没什么保障。我是店铺,商品和服务都很正规,价格比店里便宜多了。
pāimài de duōshù shì gèrén màijiā, méi shénme bǎozhàng. wǒ shì diànpù, shāngpǐn hé fúwù dōu hěn zhèngguī, jiàgé bǐ diàn lǐ piányi duō le.
The majority of auctions are done by individuals with no guarantees. I am a store. The merchandise and service are legitimate, and the prices are much cheaper than in a shop.
A是真货吗?
shì zhēnhuò ma?
Is it legitimate merchandise?
B绝对是,你看我的信用度就知道了。价格便宜是因为营运成本低。
juéduì shì, nǐ kàn wǒ de xìnyòng dù jiù zhīdào le. jiàgé piányi shì yīnwèi yíngyùn chéngběn dī.
Absolutely. Just look at my degree of credibility, and you'll see. The reason my prices are low is because my overhead is low.
A网上的照片是实物吗?
wǎngshàng de zhàopiàn shì shíwù ma?
Are the pictures you have of the actual product?
B是。这架照相机很好卖,都快断货了。
shì. zhè jià zhàoxiàngjī hěn hǎo mài, dōu kuài duànhuò le.
Yes. This camera is selling very well, I'll soon be out of stock.
A团购的话,能不能便宜一点儿?
tuángòu dehuà, néng bu néng piányi yīdiǎnr?
If I do a group purchase, can you reduce the price?
B可以,但是折扣不多,因为价格已经很低了。而且团购要十个人以上。
kěyǐ, dànshì zhékòu bù duō, yīnwèi jiàgé yǐjīng hěn dī le. érqiě tuángòu yào shí ge rén yǐshàng.
Yes, but the discount won't be substantial, as the price is already so low. Also, the group purchase rate applies for 10 or more people.
A那付款呢,是直接汇给你吗?
nà fùkuǎn ne, shì zhíjiē huì gěi nǐ ma?
What about payment? Do I transfer the funds to you directly?
B不是,你是付给第三方支付系统。系统收到钱,会通知我。我再把东西寄给你,你看了后觉得满意,我才能收到货款。这样对大家都有保障。
bù shì, nǐ shì fù gěi dìsānfāng zhīfù xìtǒng. xìtǒng shōudào qián, huì tōngzhī wǒ. wǒ zài bǎ dōngxi jì gěi nǐ, nǐ kàn le hòu juéde mǎnyì, wǒ cái néng shōudào huòkuǎn. zhèyàng duì dàjiā dōu yǒu bǎozhàng.
No. You will pay a third party merchant service. When the merchant receives the money, they will notify me. I then send the item to you. Only after you have received the merchandise and are satisfied do I get the payment. This way, everyone is safeguarded.
A我比较担心运输。这么远的路,万一碰坏了怎么办?
wǒ bǐjiào dānxīn yùnshū. zhème yuǎn de lù, wànyī pèng huài le zěnme bàn?
I'm more concerned about shipping. Being so far, if the item is damaged, then what?
B我用的快递公司很好,从来没出过事儿。不过你担心的话,可以买份保险,也不贵。
wǒ yòng de kuàidì gōngsī hěn hǎo, cónglái méi chū guo shìr. bùguò nǐ dānxīn dehuà, kěyǐ mǎi fèn bǎoxiǎn, yě bù guì.
I use a good courier service, and have not had anything go wrong before. But, if you are still concerned, you can buy insurance. It's not that expensive.
A哦,谢谢老板。我想再考虑一下。
ō, xièxie lǎobǎn. wǒ xiǎng zài kǎolǜ yīxià.
Oh, thank you sir. I want to think it over.
B没关系,有问题随时联系我。再见。
méiguānxi, yǒu wèntí suíshí liánxì wǒ. zàijiàn.
No problem. If you have any questions, feel free to contact me anytime. Good bye.

Key Vocabulary

正品zhèngpǐncertified goods
水货shuǐhuòsmuggled goods
放一百个心fàng yībǎi ge xīnto completely relax
好评hǎopíngpositive feedback
投诉tóusùcomplaint
拍卖pāimàiauction
一口价yīkǒujiàa set price
保障bǎozhàngguarantee
正规zhèngguīlegitimate
信用度xìnyòng dùcredibility rating
营运yíngyùnto operate
成本chéngběncost
实物shíwùreal goods
断货duànhuòout of stock
团购tuángòugroup purchase
huìto remit
支付zhīfùto pay
系统xìtǒngsystem
运输yùnshūto transport

Supplementary Vocabulary

假货jiǎhuòfake merchandise
退货tuìhuòto return merchandise
淘宝TáobǎoChinese online auction website
易趣YìqùEbay
汇款huìkuǎnto remit money
电汇diànhuìwire transfer