Intermediate - Reporting a Loss (C1114)

A 圆圆,我完了!我的钱包被偷了。
Yuányuan, wǒ wán le! wǒ de qiánbāo bèi tōu le.
Yuanyuan, I'm finished! My wallet was stolen!
B 啊?别急,别急!
ǎ? bié jí, bié jí!
Huh? Don't panic, don't panic!
A 我的身份证和信用卡都在里面。怎么办啊?
wǒ de shēnfènzhèng hé xìnyòngkǎ dōu zài lǐmiàn. zěnme bàn a?
My ID card and credit cards were inside. What can I do?
B 赶快打电话挂失。你的卡是什么银行的?
gǎnkuài dǎ diànhuà guàshī. nǐ de kǎ shì shénme yínháng de?
Quick, call and report the loss. What bank was your credit card from?
A 中国银行的。
Zhōngguó Yínháng de.
The Bank of China.
B 我帮你查查,95588。快打电话!
wǒ bāng nǐ chá cha, jiǔ wǔ wǔ bā bā. kuài dǎ diànhuà!
I'll help you look up the number. 95588. Hurry up and call them!
A 她问我卡号是多少,可是我不记得了。
tā wèn wǒ kǎhào shì duōshao, kěshì wǒ bù jìde le.
She's asking what my card number was, but I don't remember.
B 先别急,身份证号码应该也可以。
xiān bié jí, shēnfènzhèng hàomǎ yīnggāi yě kěyǐ.
Don't worry. Your ID card number should work, too.
A 哦,对对对。小姐,我的身份证号码是......
ò, duì duì duì. xiǎojie, wǒ de shēnfènzhèng hàomǎ shì......
Oh, right! Miss, my ID card number is...
B 挂失好了就不用担心了吧?
guàshī hǎo le jiù bùyòng dānxīn le ba?
Now that you've reported the loss, you don't have to worry anymore, right?
A 可我另外还有好几张呢。
kě wǒ lìngwài hái yǒu hǎo jǐ zhāng ne.
But there were a lot of other cards, too!
B 我的妈呀!
wǒ de mā ya!
Holy moley!

Key Vocabulary

完了 wán le finished
钱包 qiánbāo wallet
tōu to steal
to be anxious
身份证 shēnfènzhèng identification card
信用卡 xìnyòngkǎ credit card
赶快 gǎnkuài at once
挂失 guàshī to report a loss
银行 yínháng bank
chá to check
卡号 kǎhào card number
记得 jìde to remember
可是 kěshì but
应该 yīnggāi should
另外 lìngwài additionally
我的妈呀 wǒ de mā ya holy moley

Supplementary Vocabulary

证件 zhèngjiàn ID
着急 zháojí to worry
小偷 xiǎotōu thief
密码 mìmǎ password
口头挂失 kǒutóu guàshī to orally report a loss
书面挂失 shūmiàn guàshī to report a loss in writing
补办卡 bǔbàn kǎ to get a replacement card