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A:
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Good afternoon Sir, may I please see your passport and reservation?
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B:
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Here you go.
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A:
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I’m sorry sir, this flight has been cancelled due to some mechanical problems.
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B:
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Cancelled! So what am I supposed to do now?
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A:
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We apologize for any inconveniences that may be caused by this. If your flight is urgent, I can put you on a waiting list for another flight this evening, but it’s on a first come first served basis, so there is no guarantee that you will be able to take that flight.
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B:
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What’s my other option?
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A:
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If you can wait until tomorrow, we will put youup in a hotel for today and you can take scheduled flight for tomorrow morning.
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B:
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That’s fine. I’ll do that then.
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A:
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Thank you for your understanding sir. I will book your flight now.
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