Daily Life - Telephone Services (C0276)

A:	Telco Mobile, how can I help you?

B:	Yes, I’d like to activate my voice mail service please.

A:	Certainly sir, we currently have a special promotion where we include voice mail services ,call waiting and also three way calling.

B:	Sure that sounds great! Are there any other fees?

A:	Not at all. No hidden fees or surcharges, it is a flat monthly rate.

B:	Perfect. I also wanted to know if there is any call forwarding service? I am usually out of town and would like my calls to be forwarded to a local number.

A:	Yes of course. We can activate all these services in about an hour.

Key Vocabulary

to activate		to cause a device to start working
promotion		something done to make people aware of a product
surcharge		money that be paid in addition to the regular
surcharge		money that be paid in addition to the regular

ringtone		the sound made by a cell phone when it receives a call
smartphone		a phone that has more features than a traditional cell phone, including web browser, in-phone cameras, and different applications
headset		worn on the head to help you speak and listen while not holding your phone
rebate		a partial refund, a discount
contract		an agreement between two or more sides that has specific terms
hands-free		something that makes you able to use it without hands