Daily Life - Making A Bank Transfer (C0267)

A:	Good Morning welcome to Bank of the USA. How may I help you today?
B:	Hi I need to transfer some money to another account. It’s urgent.
A:	Okay, have you made a wire transfer at our bank before ?
B:	No. I've never made a transfer before.
A:	It’s alright, I will take you through the procedure. Are you transferring funds to a company or an individual account?
B:	A company account. I need to pay a bill.
A:	Okay, I’ll need the name of the company and their bank routing number as well as their bank's address and phone number.
B:	I have all the information in this folder.
A:	Well You've come prepared .You have all the necessary materials so we can go ahead and make the transfer right now. It’s a simple transaction, and we can process it today.
B:	Oh, that’s such a relief. I didn’t want the payment to be overdue. Thank you so much .
A:	It’s my pleasure.

Key Vocabulary

urgent		important, needing immediate attention
take one through		guide someone along the process
procedure		a series of actions
transaction		an occurrence in which money is transfered from one account to another
overdue		not paid at an expected or required time, missing the deadline

Supplementary Vocabulary

vault		a large solid steel box used to keep money or valuables
ATM		Automatic Teller Machine
Letter of Credit		a trade document used primarily in trade finance, which usually provides an irrevocable payment undertaking.
travelers cheque		a preprinted, fixed-amount cheque designed to allow the person signing it to make an unconditional payment to someone else
withdrawal		removal from a place of deposit or investment

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