The Office - Making an Appointment (0023)

A:	Hello, Fairbrook Consulting, how may I help you?
B:	Yes, this is Julianne Horton, and I'm calling to arrange an appointment with Ms. McNealy.
A:	Certainly, what day were you thinking of?
B:	How's Thursday? Does she have any time available then?
A:	Um... let me double check...unfortunately, she's booked solid on Thursday, how does next Monday work for you?
B:	Actually, I've got something scheduled on Monday. Can she do Tuesday?
A:	Sure, Tuesday's perfect. May I ask where you're calling from?
B:	Sure, Merton Financial Advisors.
A:	Oh, actually, Tuesday's no good. Sorry 'bout that.

Key Vocabulary

		to arrange
appointment	common noun, singular	an agreement to meet someone at a particular time
available	Adjective	not busy, willing to talk to someone
double check	phrase	check again
booked solid	phrase	having no available place or time
work for you	phrase	be okay with you
scheduled	verb	planned at a specific time
no good	phrase	not okay

Supplementary Vocabulary

fully booked	phrase	booked solid; having no space or time available
fit you in	phrase	find time to see someone in a busy schedule
unavailable	Adjective	not available
occupied	Adjective	busy doing something